Identity Theft Prevention


Overpayment Scam Alert

An overpayment scam is a type of fraud where the person receiving the cheque is actually owed money for goods sold. The seller of an item receives a counterfeit cheque or money order from the purchaser in an amount that is in excess of the amount owed. The seller is then asked to deposit the cheque and wire the excess funds immediately back to the sender/purchaser or the purchaser's agent or shipper; and, the deposited cheque is subsequently returned as counterfeit and charged back to the seller's account.

To protect yourself against this sort of scam, never agree to a deal in which the payer wishes to issue an amount for more than the agreed price and expects you to reimburse the balance. The scammers use a variety of excuses to explain the overpayment, but any such excuse should be treated with the utmost suspicion.

Contact your local law enforcement office if you suspect such a scam is taking place. 


Phishing Scam Alert – Fraudsters requesting Debit Card numbers over the telephone

Please be advised that Community Credit Union does not contact its owners to request personal information such as debit card numbers and other forms of personal identification. If you receive a phone call or email requesting any personal information, even in the event that the fraudster is using Community Credit Union’s identity, please do not under any circumstances give out your information. Should you receive such a call or have any questions, please contact us at 709-279-3510.


Phishing Scam Alert – Fraudsters requesting personal information over email

Please be advised that Community Credit Union does not request personal information from our members through email. If you receive an email requesting any personal information, even in the event that the fraudsters are using your Credit Union's identity in their correspondence, please do not respond to that email. Should you receive such an email or have any questions, please call us, 709-279-3510.

Identity theft is a growing concern for Canadians. There are ways that you can be proactive in protecting yourself and your loved ones from this criminal activity. The Consumer Measures Committee ( ) has a public, government-sponsored site which has useful information on how to prevent identity theft and what to do if you become a victim of such a crime. Remember to be suspicious of anyone who contacts you by any means and requests personal information such as account numbers, credit card numbers, personal identification numbers (PIN) or passwords. Remember to protect these numbers and passwords when using them in public places.


To report an incident or suspected incident of Fraud, your first line of contact should be your credit union at 709-279-3510.

Learn More

To take further action or learn more about different types of fraud and how you can protect yourself and your loved ones from them, please visit the following websites:

PhoneBusters is a national anti-fraud call centre jointly operated by the Ontario Provincial Police and the Royal Canadian Mounted Police. It is the central agency in Canada that collects information on telemarketing, advanced fee fraud letters ( Nigerian letters) and identity theft complaints.

For examples of common types of scams, visit or call toll free 1-888-495-8501.

Diebold is a world leader in self service and security industry. This website provides advice for the safe and secure use of automated teller machines (ATM). 

Visit  or email